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About Pronto
- Who we are
- What sets Pronto apart?
- Our promise
- Real people, here to help
- Building better mobile, together
Getting started
- Is my phone compatible?
- 15 day free trial sign up
- Keep your current carrier plan while you try Pronto
- Get the most out of your free trial
- Port your number to Pronto
Setup & Troubleshooting
- Set up Pronto on your phone
- What to do if eSIM installation fails
- Data/Internet connectivity issues
- Calling issues
- Transfer your Pronto service to a new phone
Network Switching
- Included mobile networks
- What is the best available connection?
- Automatic vs on-demand switching
- Switching time
- Switching in low coverage areas
International Services
- International service plan inclusions
- International services eligibility
- When international call and text charges apply
- Pronto international service terms
- Minimizing international services charges
