Real people, here to help
Prefer help from a real person? We get it and have a small team of good people ready to help Monday to Friday from 8:00 a.m. to 6:00 p.m. ET—as we grow, our hours will too. Call us at 1-800-654-3099. Or, submit an online inquiry. Chat coming soon too.
We’ve got self-serve instructions here, but If you need a hand, give us a ring! Most frequent calls include:
- 15-day free trial setup
- Using your current carrier plan while trialing Pronto
- Porting your number
- Choosing or changing to the best Pronto plan for you
We can even schedule a specific meeting and call you at that time if that’s more convenient.