Setup & Troubleshooting

• About your Pronto Mobile phone number
• How do I add the Pronto Mobile app to my phone's tray or dock?
• Important calling and texting information
• Set up Pronto on your phone
• What to do if eSIM installation fails
• How to check if you're connected to Pronto
• Data/Internet connectivity issues
• Calling issues
• Set Pronto as your default phone app
• Texting with Pronto
• Login and use of the Pronto Mobile app
• International voice and text service issues 
• Transfer your Pronto service to a new phone