Automatic vs on-demand switching

Pronto gives you the best of both worlds—intelligent automatic switching and manual control when you want it.

Automatic switching (always on for your convenience): We continuously monitor your signal quality in the background. When your connection drops below our quality threshold, we automatically search for a stronger network and seamlessly switch you to it. You don't have to do anything—we handle it all behind the scenes to keep you connected.

On-demand switching (you're in control): The Switch area in the Pronto Mobile app for iOS and Android is your manual override. Choose "Switch networks"—and Pronto will switch you to the next available network. Know which network is best where you are? Go directly to that network. Either way, if the networks is available, we'll switch you—regardless of connection quality. It’s ideal for: 

• Testing that you really have access to all the networks
• Switching directly to a specific network
• Experimenting if you think there's a better option

Good to know:

• You will lose connectivity briefly while we switch between networks
• With our automatic switching, we’re able to do most of the heavy lifting behind the scenes so most of the time, you won’t even notice that you’ve been switched.  
• With on-demand switches typically take between 15 and 2 minutes, with an average of 25 seconds. It varies based on coverage where you are and your phone. 
• During active calls, automatic switching pauses to avoid dropping your conversation. But you can still use the manual switch button if needed (though you might experience a brief disconnection).