Is my phone compatible?

Probably, but let’s make sure. There are two requirements:

#1. You need an unlocked phone.

Here’s how to check to see if your phone is locked:

On iPhone iOS: Go to Setting > General > About. Scroll down to Carrier Lock. If it says No SIM restrictions, your phone is unlocked. If it mentions a carrier, the phone is locked.

On Android Phones: Open the phone dialer and call *#06#. Your phone IMEI will appear on your screen. Enter your IMEI in a credible IMEI-checker site, like IMEI.org or IMEI24.info, to see if the phone is unlocked.

#2. You need a phone with eSIM support.

iPhone 11+, Samsung S20+ and most other recent model phones support eSIM.

Not sure about your phone? Open the phone dialer, then call *#06# — if you see an EID number, your phone supports eSIM.

If you’d like to use two phone plans (e.g., during your Pronto trial), open the phone dialer, then call *#06#. If you see two IMEI numbers, you’re set if you have an iPhone 13+ and Samsung S24. For earlier models that offer one eSIM and one physical SIM, Pronto will require the eSIM spot.

If only one appears, Pronto will become your primary service (an excellent choice!).